Subi Evolution provides an outstanding level of customer service and care, uses initiative and intelligence and thinks outside of the square. City Subaru in Newstead diagnosed a $1600 repair job on my a/c which I opted to defer. One call to Russell and he'd worked out the problem was most likely my engine, not the a/c. Within minutes of looking at my car the disconnected radiator belts were quickly seen, and this was the problem. Those same radiator belts had been removed by City Subaru when they replaced the timing belt & kit in November. So I'd been driving around all summer without radiator belts connected! T
he neglect and risk of that stupidity from the dealership is beyond imagination and completely unforgivable.
THANK YOU Russell - you have won my business, and I've already recommended you to a Suby driving colleague living on the northside.... Read More
Subi Evolution provides an outstanding level of customer service and care, uses initiative and intelligence and thinks outside of the square. City Subaru in Newstead diagnosed a $1600 repair job on my a/c which I opted to defer. One call to Russell and he'd worked out the problem was most likely my engine, not the a/c. Within minutes of looking at my car the disconnected radiator belts were quickly seen, and this was the problem. Those same radiator belts had been removed by City Subaru when they replaced the timing belt & kit in November. So I'd been driving around all summer without radiator belts connected! T
he neglect and risk of that stupidity from the dealership is beyond imagination and completely unforgivable.
THANK YOU Russell - you have won my business, and I've already recommended you to a Suby driving colleague living on the northside. Read Less
